Back to ResourcesBack to Resources
“More Than Just Giving Them a Piece of Paper”: Interviews with Primary Care on Social Needs Referrals to Community-Based Organizations
Publication

“More Than Just Giving Them a Piece of Paper”: Interviews with Primary Care on Social Needs Referrals to Community-Based Organizations

View Publication

This publication characterizes referrals to community-based organizations by primary care practices, which are increasingly being used by healthcare organizations to invest in social care.

Interviewed healthcare administrators reported that social needs referrals were an essential element in their social care activities. Administrators described the ideal referral programs as placing limited burden on care teams, providing patients with customized referrals, and facilitating closed-loop referrals.

The researchers identified three key challenges organizations experience when trying to implement the ideal referrals program:

  • (1) developing and maintaining resources lists;
  • (2) aligning referrals with patient needs; and
  • (3) measuring the efficacy of referrals.
Webinar

Transit and Treatment: Effectiveness of Transit Systems to Improve Substance Use and Mental Health In Connecticut

Increasing access and retention in treatment services is critical to improving health outcomes and reducing substance abuse overdose deaths. This webinar examines a research project that tests how a transit system can enhance substance abuse treatment outcomes and reduce provider-level treatment costs for substance abuse amidst the opioid crisis in Connecticut. It also examines how treatment costs differ before and after a new transit line and/or a change in transit service schedules.

Podcast

Improving Aging Supports Through Collaboration

In this podcast, Medicaid leaders from Michigan and Indiana discuss strategies they’re using to address these issues, including their efforts to co-design solutions with Medicaid members.

Webinar

Introduction to Shared Stewardship

This webinar explores shared stewardship, a way of working together and making decisions that will build and sustain a future where everyone can thrive.