Exploring Consumer Engagement Experiences - RWJF Alignment
Skip to main content
Home
  • About Alignment
    • What Is Cross-Sector Alignment?
    • RWJF’s Approach
    • Glossary
  • Our Work
    • About RWJF
    • Related Programs
    • Aligning Systems for Health
    • Aligning in Crisis
  • From the Field
    • Resource Library
  • Get Involved
    • Virtual Event Series
    • Related Events
    • Subscribe
    • Contact Us
Back to ResourcesBack to Resources
Exploring Consumer Engagement Experiences
Report

Exploring Consumer Engagement Experiences

View Report

This report provides insight and guidance for how complex care organizations—and others—can and should build authentic and mutually beneficial partnerships with their consumer stakeholders.

This report examines a joint project between staff at the Camden Coalition of Healthcare Providers and complex care consumers taking part in the Camden Coalition’s National Consumer Scholars program that sought to learn more about on-the-ground experiences of consumer engagement, and to extrapolate those experiences into recommendations for the complex care field.

The authors used an online survey to collect responses from complex care consumers and from staff/providers at complex care organizations. Survey responses elucidated the importance of understanding consumers’ intrinsic motivations for participation, setting clear expectations and roles for consumer participants, and always closing the loop by sharing back the outcome of consumers’ work and input.

Components of Alignment

Shared Purpose Icon Shared Purpose

Author Organization

National Center for Complex Health and Social Needs, Camden Coalition of Healthcare Providers

Publication Date

04.2021

Topic Area

Complex Care
Health Care
Social Needs
Publication

A Foundation For Health And Well-Being: Meaningful Employment

This publication explores how Employment and Community First Choices, a program for people with intellectual and developmental disabilities, created and paid for by TennCare, Tennessee's Medicaid program, helps participants work and live independently.

Webinar

Aligning in Crisis: Strategies and Tools to Leverage Federal Funding

On 9/14, experts from Aligning in Crisis, with support from the Robert Wood Johnson Foundation, will discussed how, if deployed strategically and effectively, federal funds can advance equity, shift power to the community, and set the stage for positive, long-term change.

Publication

Patients Lift Their Voices To Advance Maternal Health

This publication compiles insights from EleVATE, a program that offers group-based prenatal care with a curriculum designed by and for Black women. EleVATE explores whether changing the way clinicians interact with patients can, in itself, improve outcomes and equity.

  • Contact Us
  • Terms & Conditions
  • Privacy Policy
©2023RWJF