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This case study examines how NCCARE360 leverages the first statewide coordinated care network to electronically connect those with identified needs to community resources, with a feedback loop reporting on the outcome of that connection.
Grounded in a No Wrong Door approach, incoming referrals — received electronically from health care providers, other social needs providers, or self-referrals through the website or phone-based care navigators — are all connected to community-based organizations to address food, housing, transportation, or other needs.
Aligning Systems for Health: Health Care + Public Health + Social Services, supported by the Robert Wood Johnson Foundation and managed by the Georgia Health Policy Center, is focused on learning from stakeholders across the nation about effective ways to align these three sectors to better meet people’s goals and needs.